At KMQ Analytics our experienced multi-faceted team with expertise in Project Management, Systems Design and Development, Operations, Organisational Development, Marketing and Business Consultancy provide tools using the latest in Artificial Intelligence, Machine Learning and Natural Language Understanding. These automatically pull the most relevant data from any open-ended text source within minutes, enabling you to find solutions to improve amongst others design, performance, employee satisfaction, operations, WFM, sales, production, logistics, products and services improving customer experiences.
Our people are Business Consultants with real-world experience across industries including FMCG, Services Sector, Financial, Contact Centres, Business Consultancy and Business Process Outsourcing. They will provide support for your introduction of Artifical Intelligence and Machine Learning and the delivery of results without the delays associated with investments in Data Science legacy systems.
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To read case studies and find out more about how the AI Tools Daylight and Compass make a difference to business click the logo above or click here.
Illuminating the information hidden in your data records allows you to better address the needs of your customers and employees. Use Daylight to automatically surface key topics, track trends over time, and identify the conversations that matter.
Automate your contact center processes by using Compass to classify, label, predict, and act on your streaming text data. By automatically classifying and routing customer feedback in real-time, your support team can focus on the most critical issues.